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Faq

Explore our FAQs to discover thoughtful answers and guidance that make your journey with Sage Pig smoother and more meaningful.

Common questions

No, we don’t have a permanent store, but you can find us at events, markets, and pop-ups. Stay connected and see where we’ll be next by following us on socials or visiting our Events page.

Kundalini is the powerful energy believed to lie dormant at the base of the spine, ready to awaken and rise like a coiled serpent. Our Snake Plushie is inspired by this ancient energy, symbolising transformation, spiritual growth, and the journey toward deeper awareness. Holding or meditating with your Snake Plushie can be a gentle reminder to honour your own inner power and unfolding.

Yes! Our plushies are designed with safety in mind and suitable for kids, but we always recommend supervising young children during play.

We deliver across Australia with express and standard options, usually between 1 to 9 business days depending on your location. For detailed delivery times and policies, please visit our full Shipping Policy here.

Yes! You can cancel your order anytime before it has been shipped. If you cancel in time, you’ll receive a full refund or can choose an exchange.

If your item arrives damaged or faulty, please contact us within 7 days of purchase at info@sagepigcollection.com.au or call 0490 282 904. Include photos of the damage so we can help you with a return or exchange.

Yes! Exchanges are possible for items in their original, unused condition with packaging intact. Just reach out to us to start the process.

Before sending anything back, please email or call us with details and photos of the issue. Once approved, return your item using a tracked shipping method, carefully packed to avoid further damage. Returns damaged in transit won’t be accepted.